We are your partners in the entire shopper/consumer journey. We specialise in the complete shopper consumer journey right from the point of consideration to post purchase experience enhancement.
Specifically, we offer:
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- In-home pre-purchase demonstration
- Post purchase Installation and product demonstration
- In Warranty product service
- Out of warranty product service
- Service @ Home
- Returns Management
- Installation & service of automobile Entertainment and Navigation systems
- Sales & Marketing of Accessories & spare-parts
- Liaison with end-user and centralised service centres
- Refurbishment and sale of refurbished products
- Customised Service solutions (large projects)
- Training – Technical, Product & soft-skills
- Customer Care centre operations
- Product quality feedback
- Consumer / Field testing of products
We are well versed with the requirements in the areas of:
- Consumer Entertainment Products. This includes Music systems, Personal Audio systems, Car-audio systems, TVs, Blu-ray/DVD/VCD players, Home Theatre Systems, Multimedia speakers and other similar devices
- Small Domestic appliances. Some such productsMixer-grinders, Food processors, Electric Irons. Ovens. Toasters, Electric Kettles and Coffee makers
- Personal care devices such as Shavers, Trimmers, Epilators and Hair dryers
- Big Domestic Appliances such as Refrigerators, Air-conditioners, Washing Machines, Dryers, Dish washers, Microwave ovens, Cook-tops, etc
- Home security systems
- Mobile phones
To know more about each of our service, please do reach out to us. We would love to understand your business and draft a joint plan on serving your customers.